Cancellation Policies

• Cancellation policy for open tours

  Cancellations or amendments on open tour bookings can be made with 24+ hours notice via the self-service "Manage this booking" link on your booking confirmation email. We offer 100% refunds if an open tour booking is cancelled via the self-service Manage this booking link with more than 24 hours (1 day) notice before departure. We cannot offer refunds for tours cancelled with less than 24+ hours notice for any reason, but if you have a valid excuse we'll do our best to transfer your bPopular

• Cancellation policy for private tours

  Standard Private Tours For standard private tours*, get a 100% refund if you cancel with 24+ hours written notice by emailing hello@tallyho.cc (*tours included: Private Family Bike Tour of London, Landmarks & Gems, Sin & Salvation) Bespoke Private Tours For bespoke private tours, email your cancellation to hello@tallyho.cc. Fees depend on notice given: 1 week to 72 hours: 25% 72 to 24 hours: 50% Less than 24 hours: 100%Popular

• Cancellation policy for corporate tours

  Corporate Tour cancellations requests are to be made in writing to hello@tallyho.cc and will incur fixed fees depending on the notice period given; All corporate tour bookings are non-transferable, except at the complete discretion of TH. Only in extenuating circumstances will bookings be consideredFew readers