> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://tallyho.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Cancellation policy for open tours

Cancellations or amendments on open tour bookings can be made with 24+ hours notice via the self-service **"Manage this booking"** link on your booking confirmation email.

We offer 100% refunds if an open tour booking is cancelled via the self-service **Manage this booking** link with more than 24 hours (1 day) notice before departure. 

We cannot offer refunds for tours cancelled with less than 24+ hours notice for any reason, but if you have a valid issue we'll do our best to transfer your booking. 👍